Portraitflip Reviews

Portraitflip.com offers custom paintings with prices starting at $89 for charcoal drawings. The cost varies depending on the medium, size, and number of characters in the painting. Oil paintings, recommended for family and wedding portraits, start from $149, while watercolor and colored pencil drawings begin at $129. Customers can save 20% off with an auto-applied code at checkout and are required to pay only 30% in advance, with the rest due after approving the painting. The website promises a 100% money-back guarantee and free shipping worldwide. For expedited service, an express option is available, delivering the painting faster for an additional 20% of the painting value.

Portraitflip.com is renowned for turning photos into custom paintings, a service that is highly sought after. Among the most popular products are pet portraits, which capture the essence of a beloved animal, and family portraits, often created by merging multiple photos into one painting. Royal portraits are another unique offering, giving customers the chance to see themselves or their pets styled as nobility. The site also offers memorial portraits, which are a touching way to remember loved ones. For those looking to celebrate special achievements, graduation portraits are available. Additionally, the timelapse service is a hit, allowing customers to view the creation of their painting in fast motion. Portraitflip.com ensures customer satisfaction with services like unlimited revisions and free shipping.

Portraitflip.com has a comprehensive return and shipping policy to ensure customer satisfaction. If a painting is lost or stolen during delivery, the company will redo the painting at no additional charge. In case the artwork arrives damaged, customers are encouraged to send a photo of the damaged artwork and the box it arrived in, and Portraitflip will repaint the artwork free of cost. If the frame is damaged upon arrival, the frame charges will be reimbursed. For those who chose the Express Service and did not receive the artwork within 12-14 days, the Express Service charges will be refunded. If a customer is not satisfied with the painting preview, they can request unlimited revisions or a full refund if the revised painting is still not to their liking. Customers have the option to escalate a return within 7 days of receipt if they are not 100% satisfied with the received painting. The painting should be in its original packaging and will undergo a quality check before the refund process is initiated. Customers can also opt for the refund amount as store credit for future purchases. Portraitflip holds the discretion to determine the validity of return requests, and customers must return the faulty painting within 7 days of receipt for returns or replacements. The refund or replacement will be initiated only after a successful inspection. If a customer raises more than two return or refund requests in a year, the third request may not be initiated on the grounds of fake requests. Gift cards do not qualify for returns, and the refund amount will reflect in the customer’s account within 5-7 working days.